This training should give technicans all the tools to particpate successfully in sales negotiations. It will provide a useful overview of tactics to communicate personably with new and excisting business partners. The focus is on the entire impression you make on your interlocutor.
The seminar will give you the tools to participate succesfully in sales negotiations and contribute with your expertise in the right ways.
Course description
In modern conferences and sales negotiations it is more and more common to have technicians participate to discuss technical details. This can feel to some as a change of communication and rules. For technicians and other non-sales personal it is important to know how to navigate these situations and use your know technical know how in the right way. A focus is on your communication style as a skilled technician talking to non-technicians about your subject of expertise in an inclusive style. The course also aims to foster a confident and personable demeanor towards all your business partners.
Course content
Possible content adaptive to the participants' wishes:
Format
The course is a combination of classroom lectures and group work.
Raw materials professionals from all disciplines and all experience levels
